Shipping
All shipping is free!! There is no extra charge for shipping.
You will be given a tracking number via email.
You will be given a tracking number via email.
Returns
We do accept returns on original paintings with a 15% restocking fee.
Golden Design Studio will accept returns on all other items if contacted within 5 days of receipt of item. Item must be returned in new and resalable condition. Once your return is processed, you will receive a credit minus the shipping charges.
To return an item, please contact us first at goldenstudio@roadrunner.com or by calling us at (716) 239-5731.
Mail your item and copy of your receipt to:
Golden Design Studio
7956 Rt. 240
Colden, NY 14033
For your security, please return your item with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Golden Design Studio is not responsible for items damaged or lost in transit.
Golden Design Studio will accept returns on all other items if contacted within 5 days of receipt of item. Item must be returned in new and resalable condition. Once your return is processed, you will receive a credit minus the shipping charges.
To return an item, please contact us first at goldenstudio@roadrunner.com or by calling us at (716) 239-5731.
Mail your item and copy of your receipt to:
Golden Design Studio
7956 Rt. 240
Colden, NY 14033
For your security, please return your item with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Golden Design Studio is not responsible for items damaged or lost in transit.